Terms of service
Terms of Service
Overview
These Terms of Service define we, us, and our as WILD ORCHID GARDEN LLC. We operate this online store and website, which is powered by Shopify, to provide customers with an online shopping experience. By accessing or using our store, you agree to these Terms and our Privacy Policy.
Section 1 - Access and Account
You confirm that you are at least the age of majority in your jurisdiction, or that you have obtained the required consent for a minor dependent to use the store on a device owned or controlled by you. You agree to provide accurate and current information when requested. You are solely responsible for maintaining the security of your account credentials and for activity under your account. Accounts may not be transferred or sold without our written consent.
Section 2 - Our Products
Product colors and appearance may vary depending on your device, display settings, lighting, and other factors. We do not warrant that products will exactly match their appearance on your screen. Product descriptions and information are subject to change. We reserve the right to discontinue products or limit quantities at any time.
Section 3 - Orders
Submitting an order constitutes an offer to purchase. We may accept or decline an order at our discretion. Payment must be successfully processed before an order is accepted. Cancellation options may be limited once processing or shipping has begun. If we do not accept an order, we may contact you using the email, address, or phone number provided with the order. Returns are handled under our Returns and Refunds Policy. Purchases are intended for personal use and not for resale or export.
Section 4 - Prices and Billing
Prices and discounts may change without notice. The applicable price is the price shown at the time of order, as reflected in your confirmation email. Taxes are not included unless stated otherwise. If promotion terms conflict with these Terms, the promotion terms will control for that promotion. You must provide accurate payment information and confirm that you are authorized to use the selected payment method. You agree to pay all applicable charges associated with your order.
Section 5 - Shipping and Delivery
We are not liable for shipping delays. Delivery times are estimates and may vary. We are not responsible for delays caused by USPS, other carriers, weather, natural disasters, holidays, or circumstances outside our reasonable control. Risk of loss passes to the customer once the order is handed to the carrier, to the extent permitted by applicable law.
Section 6 - Intellectual Property
Store content and trademarks are owned by WILD ORCHID GARDEN LLC or its licensors. Content is provided for personal, non-commercial use only. You may not reproduce, distribute, modify, or commercially exploit website content without consent. Our trademarks are protected by applicable law. Shopify's marks belong to Shopify, and other marks belong to their respective owners.
Section 7 - Optional Tools
Third-party tools may be provided as-is and as-available without warranties of any kind. We are not liable for your use of optional third-party tools. Any new tools or features added in the future will also be subject to these Terms.
Section 8 - Third Party Links
We are not responsible for the content, accuracy, availability, or practices of third-party websites linked from our store. Visiting third-party sites is at your own risk, and we are not liable for harm or damages related to their use.
Section 9 - Relationship with Shopify
Sales are made directly between you and WILD ORCHID GARDEN LLC, not Shopify. Shopify is not responsible for our products, transactions, services, or related obligations. To the extent permitted by law, you release Shopify from claims or liabilities arising from transactions between you and WILD ORCHID GARDEN LLC.
Section 10 - Privacy Policy
Personal information is subject to our Privacy Policy. Shopify may also collect and process information as the platform host and service provider. Please review our Privacy Policy for details.
Section 11 - Feedback
If you submit feedback, you grant WILD ORCHID GARDEN LLC a perpetual, worldwide, royalty-free license to use it for business purposes. You confirm that you own or have the necessary rights to submit the feedback. We are not obligated to keep feedback confidential, pay for it, or respond to it. We may monitor, edit, or remove feedback that we consider objectionable. You remain responsible for content you submit.
Section 12 - Errors, Inaccuracies and Omissions
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, and other information, and to cancel orders at any time without notice where permitted by law.
Section 13 - Prohibited Uses
You may use the store only for lawful purposes. Prohibited uses include unlawful or malicious activity, infringement of intellectual property rights, harassment, submission of false information, spam, impersonation, malicious code, unauthorized scraping, bots, or unauthorized AI agents. We may suspend or terminate accounts for violations.
Section 14 - Agents
Automated agents accessing the store must identify themselves accurately, must not conceal their automated nature, must not mimic human behavior or bypass security controls, and must respond truthfully when asked whether they are automated. We may limit or block access by automated agents.
Section 15 - Termination
We may terminate or restrict access to the store at any time without notice where permitted by law. You remain responsible for amounts owed before termination. Provisions that by their nature should survive termination will remain in effect.
Section 16 - Disclaimer of Warranties
General information provided through the store is for informational purposes. TO THE FULLEST EXTENT PERMITTED BY LAW, THE STORE AND PRODUCTS ARE PROVIDED WITHOUT WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT USE OF THE STORE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
Section 17 - Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WILD ORCHID GARDEN LLC, ITS AFFILIATES, AND RELATED SERVICE PROVIDERS SHALL NOT BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, REVENUE, SAVINGS, OR DATA, ARISING FROM OR RELATED TO YOUR USE OF THE STORE, PRODUCTS, OR SERVICES.
Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless WILD ORCHID GARDEN LLC, Shopify, and their affiliates from claims arising from your breach of these Terms, violation of law, or use of the store. We may control the defense and settlement of a claim, and you agree to cooperate reasonably with us.
Section 19 - Severability
If any provision of these Terms is found to be unenforceable, it will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full effect.
Section 20 - Waiver and Entire Agreement
Our failure to enforce a right or provision is not a waiver of that right or provision. These Terms, together with our posted policies, constitute the entire agreement between you and us and supersede prior agreements concerning the store.
Section 21 - Assignment
You may not transfer or assign these Terms without our written consent. We may transfer or assign these Terms at any time without notice where permitted by law.
Section 22 - Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Disputes will be subject to the jurisdiction of the applicable courts of California.
Section 23 - Headings
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
Section 24 - Changes to Terms of Service
We may update these Terms at any time by posting the revised Terms on the website. You are responsible for checking periodically for changes. Continued use of the store after changes are posted constitutes acceptance of the revised Terms.
Section 25 - Contact Information
For questions about these Terms, contact us at contact@wildorchidgarden.shop.
Trading Name: WILD ORCHID GARDEN LLC
Email: contact@wildorchidgarden.shop
Phone: +1 530-376-4028
Address: 158 HOLLYWOOD BLVD, LOS ANGELES, CA 9002, United States